Terms.

In short: These terms are a contract between you and Knect. By creating an account, checking out, or using Knect, you agree to them.

These Terms of Service (the "Terms") are a binding agreement between you and SimpleTech Enterprises Inc., which operates Knect ("Knect", "we", "us" or "our"). They govern your access to and use of the Knect website (getknect.app and its subdomains), the Knect apps for iPhone and Android, the Knect channel on Roku and any other television or device platform, our APIs and Model Context Protocol (MCP) server, our emails and notifications, and every feature, purchase and service offered on or through them (together, the "Service").

"Knect Parties" means Knect and its parents, subsidiaries and affiliates, and each of their officers, directors, members, managers, employees, contractors, agents, successors, assigns, licensors and service providers. Where these Terms protect "Knect", they protect each Knect Party.

In short: You must be 18 or older and in the United States.

In short: Give real information, keep your login private, and you are responsible for your account.

You must give accurate, current and complete information and keep it up to date. You are responsible for keeping your password and devices secure and for everything that happens on your account, including actions taken by anyone you let use it and by any app, AI assistant or integration you connect (section 20). Tell us immediately at hello@getknect.app if you believe your account has been used without permission. One person, one personal account: you may not sell, rent, share or transfer an account, impersonate anyone, create an account for someone else without their authority, or create an account to get around a suspension, ban or limit.

Handles and usernames are not property. We may reclaim or change a handle that impersonates someone, infringes a trademark, is inactive for an extended period, or is needed to comply with law. If you verify a home address to use civic features, it must be your real residential address.

In short: You agree to receive notices, receipts and agreements electronically.

By using the Service you consent to receive communications from us electronically, including by email to the address on your account, by push notification, and by notices posted in the Service, and you agree that all agreements, notices, disclosures, receipts and other communications we provide electronically satisfy any legal requirement that they be in writing, to the same extent as a signed paper document. This consent covers these Terms, the Supplemental Terms, receipts, renewal reminders, tax and payout documents (for sellers and creators, as Stripe provides them), and any notice required by law. You may withdraw this consent by closing your account; withdrawal does not affect communications already sent. To read electronic records you need a device with a current web browser and an email account; you can save or print any page or email. To ask for a paper copy of a notice, email hello@getknect.app.

In short: Knect is the place where creators, businesses and fans meet. When you buy from a business or creator, you are buying from them, not from Knect.

The Service lets you post, message and join groups; watch films, shows, live streams and viewing parties on Knect TV and Roku; listen to music and podcasts; read the magazine; follow and support creators; discover, order from, book, reserve with and review businesses; buy tickets to events; take part in polls and local civic information; and, if you choose, create, sell and advertise.

In short: You can use Knect for yourself. You cannot copy it, scrape it, break it, or train AI on it without our written permission.

Subject to these Terms, Knect grants you a limited, personal, revocable, non-exclusive, non-transferable, non-sublicensable license to access and use the Service for your own personal, non-commercial use (or, for a business, creator or advertiser account, for the business purposes the Service is designed for). All rights not expressly granted are reserved. You may not, and may not help or allow anyone else to:

In short: You keep ownership of what you post. You give Knect a broad license to host it, show it, adapt it and promote it everywhere Knect appears, now and in the future.

In short: Only post what you have the right to post, including the music and the permission of everyone in it.

You represent and warrant, each time you make Your Content available, that:

You are solely responsible for Your Content and the consequences of posting it, and you agree to indemnify the Knect Parties for any claim arising from it as section 30 describes.

In short: Knect has zero tolerance for abuse and objectionable content. We may remove anything and act on any account, but we do not have to watch everything.

You must follow the Community Guidelines, which are part of these Terms. Knect has zero tolerance for objectionable content and abusive users. You may not post, send, sell or advertise anything that harasses, threatens or demeans people; sexualizes a minor in any way; is sexually explicit or shared without consent; promotes violence, self-harm, terrorism or hate; offers illegal goods or services; infringes anyone's rights; is spam, a scam or fake engagement; or is deceptive in ways that could cause real harm.

In short: If someone posted your work without permission, tell our copyright agent. People who repeatedly infringe lose their accounts.

Knect respects intellectual property and responds to notices of alleged infringement that comply with the Digital Millennium Copyright Act, 17 U.S.C. §512. How to send a notice or a counter-notice, and our designated agent's contact details, are in the Copyright and DMCA Policy. Under our repeat infringer policy, we terminate, in appropriate circumstances, the accounts of users who repeatedly infringe. Knowingly misrepresenting that material is infringing, or that it was removed by mistake, may make you liable for damages under 17 U.S.C. §512(f).

In short: Knect's name, logo, design and software are ours. Ideas you send us, we may use freely.

The Service, including its software, design, text, graphics, editorial content, programming, compilations, data, the Knect, Culture, Frequency and Knect TV names and logos, and all related intellectual property, is owned by Knect or its licensors and protected by law. Except for the limited license in section 6, nothing gives you any right in them. You may not use Knect's names, logos or trade dress without our prior written permission, except to refer to the Service accurately.

If you send us ideas, suggestions, feature requests or other feedback, you grant Knect a perpetual, irrevocable, worldwide, royalty-free, fully paid, sublicensable and transferable license to use, modify and exploit it for any purpose without compensation or attribution to you, and you agree it is not confidential.

In short: You buy from the business, organizer or creator. The price and fees are shown before you pay. Refunds follow the seller's policy, the law, and what we say here.

In short: When you rent or buy a film or record, you get a license to watch or listen on Knect. You do not own a copy. Rentals expire.

In short: Memberships renew automatically until you cancel. You can cancel online at any time in Settings.

IF YOU START A MEMBERSHIP OR OTHER SUBSCRIPTION, IT WILL AUTOMATICALLY RENEW AT THE END OF EACH BILLING PERIOD (FOR EXAMPLE MONTHLY) AND YOU AUTHORIZE US AND OUR PAYMENT PROCESSOR TO CHARGE YOUR PAYMENT METHOD THE THEN-CURRENT PRICE SHOWN AT SIGN-UP, PLUS ANY APPLICABLE TAX, AT THE START OF EACH PERIOD UNTIL YOU CANCEL. YOU CAN CANCEL AT ANY TIME, ONLINE, IN SETTINGS ON THE WEBSITE OR IN THE APP, OR BY EMAILING HELLO@GETKNECT.APP. CANCELLATION TAKES EFFECT AT THE END OF THE CURRENT PAID PERIOD.

In short: Restaurants and trucks make your food, not Knect. Allergen information comes from the business. If you have an allergy, tell the staff directly every time.

ALLERGEN, INGREDIENT, DIETARY AND NUTRITION INFORMATION ON KNECT IS ENTERED BY THE BUSINESS, IS NOT VERIFIED BY KNECT, AND MAY BE INCOMPLETE, OUT OF DATE OR WRONG. FOOD MAY BE PREPARED IN KITCHENS THAT HANDLE MAJOR ALLERGENS, AND CROSS-CONTACT CAN OCCUR. KNECT DOES NOT PREPARE, HANDLE, INSPECT, STORE OR DELIVER FOOD AND IS NOT RESPONSIBLE FOR ITS SAFETY, QUALITY OR CONTENTS. IF YOU HAVE A FOOD ALLERGY OR INTOLERANCE, YOU MUST TELL THE BUSINESS'S STAFF DIRECTLY BEFORE ORDERING AND CONFIRM WITH THEM THAT A DISH IS SAFE FOR YOU. AN ALLERGY NOTE ENTERED IN KNECT, OR SAVED TO YOUR ACCOUNT, IS PASSED TO THE BUSINESS AS A COURTESY AND IS NOT A GUARANTEE THAT IT WILL BE READ OR FOLLOWED.

In short: Appointments and tables are with the business. Show up or cancel in time, or you may be charged the fee you were shown.

In short: Tickets are sold by the event's organizer. Events carry risks; you accept them. You may be photographed or filmed at events.

ASSUMPTION OF RISK. ATTENDING EVENTS, VISITING VENUES, AND TAKING PART IN ACTIVITIES YOU FIND THROUGH KNECT (INCLUDING CONCERTS, PARTIES, GALAS, SCREENINGS, CLASSES, SPORTS, MARKETS AND FOOD EVENTS) INVOLVES RISKS, INCLUDING CROWDS, LOUD SOUND, LIGHTING EFFECTS, ALCOHOL, FOOD ALLERGENS, PHYSICAL ACTIVITY, WEATHER, COMMUNICABLE ILLNESS, AND THE CONDUCT OF OTHER PEOPLE. YOU CHOOSE TO ATTEND VOLUNTARILY AND, TO THE FULLEST EXTENT PERMITTED BY LAW, YOU ASSUME THOSE RISKS. KNECT DOES NOT OWN, OPERATE, CONTROL OR INSPECT ANY EVENT OR VENUE.

In short: Live is live. What you say in a room is seen by the room, and may be recorded, replayed and kept.

In short: AI answers can be wrong. Check anything that matters. If you connect an outside assistant, you are responsible for what it does with your permission.

AI FEATURES (INCLUDING SEARCH ANSWERS, RECOMMENDATIONS, SUMMARIES, FINDERS, CAPTIONS AND GENERATED IMAGES OR TEXT) ARE GENERATED AUTOMATICALLY AND MAY BE INACCURATE, INCOMPLETE, OUT OF DATE, OFFENSIVE OR NOT SUITED TO YOU. THEY ARE NOT PROFESSIONAL ADVICE (MEDICAL, LEGAL, FINANCIAL, NUTRITIONAL OR OTHERWISE). DO NOT RELY ON THEM FOR DECISIONS ABOUT HEALTH, SAFETY, ALLERGIES, MONEY OR LEGAL MATTERS. VERIFY ANYTHING IMPORTANT WITH THE ORIGINAL SOURCE OR A QUALIFIED PERSON.

If you build an app, agent or integration that uses the Knect API or MCP server, you agree to: use it only as documented and within the scopes users grant; identify your app honestly; keep credentials and user data secure; not cache, store, sell or share Knect data beyond what the documentation allows or use it to build a competing service or to train AI models; honor users' disconnections immediately; respect rate limits and idempotency rules; and comply with all laws, including privacy law. You are responsible for your app and its users. Knect may monitor API use and may change, limit, suspend or end API access, or these API terms, at any time. The API is provided as is (section 28), and Knect has no liability for your app.

Knect's civic features (council districts, local officials, meetings, ballots and issue reports) bring public information together. Knect is not a government agency, does not speak for one, and is not affiliated with any official unless clearly stated. Information may be incomplete or out of date; check important dates, deadlines and rules with the official source. Submitting an issue report does not guarantee any response. It is not an emergency service: in an emergency, call 911.

In short: Knect helps you get outside. Use good judgment when you do.

The Service may lead you to meet people, visit places, attend events, pick up orders, find food trucks, or receive deliveries. Knect does not conduct criminal background checks on users, Sellers, staff, drivers or performers, does not verify the identity or statements of users except where a feature says otherwise, and does not inspect venues, vehicles or premises. You are solely responsible for your interactions with other users and Sellers and for your own safety. Meet in public places, tell someone where you are going, and do not share financial information with people you meet. Knect is not responsible for the conduct, online or offline, of any user or Sellers.

The Service links to and works with services we do not own or control, including payment processors (Stripe, Apple, Google, Roku), reservation providers, shipping, delivery and print-on-demand providers, maps, social networks, wallets, and the websites of businesses and creators. Their own terms and privacy policies govern your use of them. Knect does not endorse them and is not responsible for their content, products, availability, security or practices, or for any loss caused by your use of them.

In short: You can leave any time. We can suspend or close accounts that break the rules or put others at risk.

You may stop using the Service and delete your account at any time in Settings in the iPhone and Android apps or on the website, or by emailing us from the address on your account. Cancel memberships first; app store subscriptions must be cancelled in that store.

Knect may suspend, restrict or terminate your account or access to any part of the Service, at any time, with or without notice, if we reasonably believe you have violated these Terms or the law, if your account creates risk or possible legal exposure for anyone or for Knect, if required by law or a payment or platform partner, if your account is inactive for an extended period, or if we stop offering the Service or a part of it. Where it is safe and lawful, we will tell you. If we terminate your account for a reason unrelated to your conduct, we will refund unused prepaid memberships and Digital Content you can no longer access. On termination, your license to use the Service ends, and amounts owed to Knect remain owed. Sections 4, 5, 7 (as section 7.4 describes), 8, 10, 11, 12 (for amounts owed), 13 (no ownership), 20, 24 and 26 to 37, the Supplemental Terms' provisions that by their nature survive, and any other provision that by its nature should survive, survive termination.

TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICE AND EVERYTHING ON OR THROUGH IT (INCLUDING CONTENT, DIGITAL CONTENT, AI FEATURES, LISTINGS, ALLERGEN INFORMATION, MEASUREMENT AND RECOMMENDATIONS) ARE PROVIDED "AS IS" AND "AS AVAILABLE", WITH ALL FAULTS AND WITHOUT WARRANTIES OF ANY KIND. THE KNECT PARTIES DISCLAIM ALL WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, QUIET ENJOYMENT AND ACCURACY, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. THE KNECT PARTIES DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, THAT CONTENT WILL BE PRESERVED, OR THAT THE SERVICE IS FREE OF VIRUSES OR HARMFUL COMPONENTS.

THE KNECT PARTIES MAKE NO WARRANTY ABOUT, AND ARE NOT RESPONSIBLE FOR, ANY SELLER, USER, CREATOR, ORGANIZER, ADVERTISER OR THIRD PARTY, OR ANY FOOD, GOODS, SERVICES, EVENTS, VENUES, DELIVERIES, CONTENT OR CONDUCT THEY PROVIDE, INCLUDING THEIR QUALITY, SAFETY, LEGALITY, ACCURACY OR SUITABILITY. ANY WARRANTY FOR A SELLER'S OFFERING IS GIVEN BY THE SELLER ALONE.

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above may not apply to you. In that case, any warranty is limited to the shortest period and minimum scope the law permits.

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL THE KNECT PARTIES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, BUSINESS, GOODWILL, DATA OR CONTENT, OR COSTS OF SUBSTITUTE SERVICES, ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE, OR TO ANY CONDUCT OR CONTENT OF ANY USER, SELLER OR THIRD PARTY, WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, STATUTE OR ANY OTHER THEORY, EVEN IF A KNECT PARTY HAS BEEN ADVISED OF THEIR POSSIBILITY.

TO THE FULLEST EXTENT PERMITTED BY LAW, THE KNECT PARTIES' TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO KNECT (NOT INCLUDING AMOUNTS PAID TO SELLERS) FOR THE SERVICE IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, AND (B) ONE HUNDRED US DOLLARS ($100).

These limits apply even if a remedy fails of its essential purpose, and they are an essential basis of the bargain between you and Knect. They do not limit liability that cannot be limited by law, including liability for death or personal injury caused by a Knect Party's gross negligence or willful misconduct, for fraud, or for a Knect Party's violation of a law that does not permit limitation. In jurisdictions that do not allow some of these limits, the Knect Parties' liability is limited to the fullest extent the law permits.

In short: If something you did or posted gets Knect sued, you cover it.

To the fullest extent permitted by law, you will defend (at Knect's option), indemnify and hold harmless the Knect Parties from and against any and all claims, demands, actions, proceedings, investigations, losses, liabilities, damages, judgments, settlements, fines, penalties, costs and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) Your Content, including any claim that it infringes or violates anyone's rights; (b) your use of the Service; (c) your violation of these Terms, the Supplemental Terms or any law; (d) your violation of any right of a third party; and (e) if you are a Seller, creator, organizer or advertiser, your offerings, listings, events, ads, food, goods and services, your staff and contractors, your taxes, and your dealings with customers. Knect may assume the exclusive defense and control of any matter you must indemnify, and you will cooperate. You may not settle any matter that imposes an obligation on a Knect Party without Knect's written consent. If you use the Service only as a consumer, this section applies only to claims caused by your own breach, negligence or wrongful conduct.

TO THE FULLEST EXTENT PERMITTED BY LAW, YOU RELEASE THE KNECT PARTIES FROM ALL CLAIMS, DEMANDS AND DAMAGES OF EVERY KIND, KNOWN AND UNKNOWN, ARISING OUT OF OR RELATING TO ANY DISPUTE BETWEEN YOU AND ANY OTHER USER, SELLER, CREATOR, ORGANIZER, ADVERTISER, VENUE, DRIVER OR OTHER THIRD PARTY, INCLUDING THEIR CONTENT, OFFERINGS AND CONDUCT ONLINE OR OFFLINE.

IF YOU ARE A CALIFORNIA RESIDENT, YOU WAIVE CALIFORNIA CIVIL CODE SECTION 1542, WHICH SAYS: "A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS THAT THE CREDITOR OR RELEASING PARTY DOES NOT KNOW OR SUSPECT TO EXIST IN HIS OR HER FAVOR AT THE TIME OF EXECUTING THE RELEASE AND THAT, IF KNOWN BY HIM OR HER, WOULD HAVE MATERIALLY AFFECTED HIS OR HER SETTLEMENT WITH THE DEBTOR OR RELEASED PARTY." IF YOU LIVE ELSEWHERE, YOU WAIVE ANY SIMILAR LAW OF YOUR STATE OR JURISDICTION (FOR EXAMPLE, MONTANA CODE §28-1-1602, NORTH DAKOTA CENTURY CODE §9-13-02 AND SOUTH DAKOTA CODIFIED LAWS §20-7-11).

This release does not cover claims against a Knect Party for its own gross negligence, willful misconduct or fraud, or claims that cannot be released by law.

In short: Disputes go first to an informal talk, then to individual arbitration, not court or a class action. Small claims court is still open. You can opt out within 30 days.

PLEASE READ THIS SECTION CAREFULLY. IT REQUIRES YOU AND KNECT TO RESOLVE DISPUTES BY BINDING INDIVIDUAL ARBITRATION, AND IT WAIVES THE RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN A CLASS, COLLECTIVE OR REPRESENTATIVE ACTION.

These Terms, and any Dispute, are governed by the laws of the State of California and applicable federal law, without regard to conflict-of-law rules, except that the Federal Arbitration Act governs section 32, and except where the law of your state of residence provides consumer protections that cannot be waived by agreement. Any Dispute not subject to arbitration (including if you opted out) will be brought exclusively in the state or federal courts located in Los Angeles County, California, and you and Knect consent to the personal jurisdiction of and venue in those courts and waive any objection based on inconvenient forum, except that either party may bring a small claims action as section 32.5 allows.

We may change these Terms from time to time. If a change is material, we will give you at least 14 days' notice before it takes effect, by email, in the Service or both, except that changes needed for legal, security or safety reasons, or to address a new feature, may take effect sooner. The "Last updated" date shows when they last changed. Changes apply going forward and do not apply to Disputes that arose before they took effect (see also section 32.11). Where the law requires your affirmative consent to a change, we will ask for it. Otherwise, if you keep using the Service after a change takes effect, you accept the changed Terms; if you do not agree, stop using the Service and delete your account.

SimpleTech Enterprises Inc. operates Knect. Legal notices, questions about these Terms, arbitration opt-outs and account help: hello@getknect.app. Mailing address: 6111 Gramercy Pl, Los Angeles, CA 90047. For help with an order, a booking or your account, see Support. Terms version 2026-10-08.

California residents: under California Civil Code §1789.3, you may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by phone at (800) 952-5210.