Health data.
Knect is not a health service. The one kind of health information we handle is the food allergies you choose to tell us. Here is exactly what happens to it.
LAST UPDATED OCTOBER 9, 2026
EFFECTIVE OCTOBER 9, 2026
What we collect
ALLERGY NOTES ON ORDERS
When you order food or goods, you can type allergies or dietary needs into the order (for example "severe peanut allergy"). This note goes with that order.
SAVED ALLERGIES
If you choose "save for next time", we keep your note on your account so the next order is prefilled and items that carry one of your allergens are flagged before you pay.
WHAT WE INFER
Nothing. We do not infer health conditions from your activity, and we do not combine your allergies with your interest profile, recommendations or ads.
OTHER THINGS YOU CHOOSE TO TYPE
If you describe a health need in the resource finder or a message, it is handled as described in the Privacy Policy. Please share only what you are comfortable with.
Sources and purposes
We collect consumer health data only from you, only when you type it, and use it only to: pass your allergy note to the business preparing your order so it can prepare it safely; prefill your next order and flag items with your allergens; show it to you; and keep the records the law requires for orders. We collect and share it only as necessary to provide the ordering service you asked for, or with your consent.
Who we share it with
THE BUSINESS YOU ORDER FROM
The allergy note on that order is shown to the business and its staff on the order screen, kitchen station and printed ticket, because you asked them to see it. Your saved allergies are never shown to any business; only the note on a given order is.
SERVICE PROVIDERS (PROCESSORS)
Supabase (database), Vercel (hosting), Resend (it appears in your order confirmation email) and Sentry (only if an error occurs while processing the order), each under contract to process it only for us.
NEVER
We do not sell consumer health data, use it for advertising, or share it with advertisers, data brokers or AI providers.
Your rights
SEE IT
Your saved allergies appear on your checkout screen. You can ask us to confirm whether we hold your consumer health data and for a copy, and a list of every third party and affiliate it was shared with or sold to (we do not sell it), with their contact information.
DELETE IT
Clear your saved allergies at checkout, or ask us to delete all your consumer health data, including from our processors. We delete it from backups on their normal cycle.
WITHDRAW CONSENT
Withdraw consent at any time by clearing your saved allergies. Notes on past orders stay with those orders as part of the order record unless you ask us to delete them.
HOW TO ASK
Email hello@getknect.app with "Health data" in the subject. We respond within 45 days (extendable once by 45 days where the law allows). You can appeal a decision by replying within 60 days; if we deny the appeal, you can contact the Washington or Nevada Attorney General.
NO DISCRIMINATION
We will not treat you differently for using these rights.
Security, retention and geofencing
Saved allergies are readable only by you (database row-level security), and business staff see only the note on orders placed with them. We keep saved allergies until you clear them or delete your account, and allergy notes on orders as long as the order record (generally 7 years for tax and accounting law). We do not use geofences around health care facilities.
Contact: hello@getknect.app.